Get in Touch With Us
Got a question about a bonus offer, a casino review, or something you spotted on the site that didn't add up? This page explains how to reach the team behind alternativetherapies.me.uk and what happens once your message lands with us.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of the editorial team will read it personally — we don't rely on automated replies to close out enquiries.
If you can, tell us upfront what your message is about. A quick line such as "bonus terms question" or "correction on a casino review" helps us route it to the right person and get back to you sooner rather than later.
What We Can Help With
- Questions about our reviews — If a write-up on one of the casinos not on GamStop we've covered, such as Betmica, Kikibet or Betninja, leaves you unsure about a wagering requirement, withdrawal limit or licensing detail, ask and we'll clarify.
- Corrections — Bonus terms, minimum deposits and payment options at non GamStop casinos change without much notice. If you find something on our site that's out of date, let us know and we'll look into it.
- Content suggestions — If there's a topic on non GamStop casino UK play, payments or game selection you'd like us to cover in more depth, tell us what you're trying to find out.
- Partnership or editorial enquiries — If you represent a casino brand, software provider or another gambling-related site and want to discuss working with us, introduce yourself and outline what you have in mind.
- Support and safer gambling concerns — If you or someone you know is struggling with gambling, mention this in your message. We'll point you towards GamCare or other appropriate support, and we can explain how self-exclusion tools and deposit limits work at licensed operators.
What to Include for a Faster Reply
The more specific your message, the quicker we can help. If your enquiry relates to a particular casino, include the name so we can check our notes and any recent updates against it. If it relates to a payment method, GBP account restriction, or a withdrawal you're querying with an operator directly, bear in mind we're an independent review site — we can explain how KYC checks, withdrawal disputes or currency conversion typically work, but we can't intervene in an individual account issue on your behalf.
What Happens After You Write to Us
Every message is read by a real person on the editorial team. We aim to respond within a couple of working days, though enquiries that need fact-checking against a casino's current terms — bonus expiry dates, cashout limits or game contribution rules, for instance — may take a little longer while we verify the details.
We don't guarantee outcomes with any third-party operator, and nothing in our replies should be read as advice on whether to gamble or how much to spend. Our role is to explain how offers, terms and protections work so you can make your own informed decision.
Before You Contact Us: Check the Guides
Many common questions about bonus structures, wagering requirements and payment options are already answered in our existing content. If you're weighing up where to play, our guide to trusted non GamStop casinos UK covers how we assess operators, what their welcome offers involve and the practical points worth checking before signing up.
A Note on Accuracy
We try to keep information on gambling sites not on GamStop, their bonuses and their payment terms as current as possible, but operators change offers and conditions regularly. If something you read doesn't match what a casino shows you at sign-up, the casino's own terms always take precedence — and we'd appreciate you flagging the discrepancy so we can review it.
Thank you for reading, and for taking the time to reach out. We look forward to hearing what's on your mind.